FREQUENTLY ASKED Questions

FAQs

  • Almost anything! We personalise gifts, keepsakes, and décor for all occasions.

  • We use Diode Laser for engraving, Sublimation for vibrant prints, and Craft Vinyl for versatile designs.

  • Absolutely! Share your ideas, and we’ll bring them to life.

  • We work with wood, acrylic, textiles, ceramics, and more, depending on the method used.

  • Turnaround times vary, but we’ll provide an estimated delivery date when you place your order.

  • Yes, we can accommodate bulk or corporate orders. Contact us for details.

  • We provide care instructions specific to each product to ensure longevity.

  • In most cases, yes! We can provide a mock-up or design proof upon request.

  • Yes, we offer international shipping. Get in touch for delivery rates and times.

  • As personalised items are custom-made, we can’t accept returns unless there’s a defect. If there’s an issue, please let us know, and we’ll make it right.